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Guests with Disabilities at Disneyland Paris
Welcome to a world where magic is accessible to everyone! At Disneyland Paris, every effort is made to ensure that guests with special needs can fully enjoy every moment of their visit. From priority access to attractions and thoughtfully adapted rest areas to the professional support of dedicated Cast Members, every detail is designed to provide a seamless and enjoyable experience. With tailored routes and a personalized approach, the magic of the park becomes a reality for all, creating memories that last a lifetime.
Special Access Cards
Special access cards are designed to ensure every guest can fully enjoy their visit to the park. These cards streamline your experience by reducing wait times and offering priority access to attractions, shows, and designated rest areas, allowing you to focus on making the most of every magical moment.
Priority Card
The Priority Card is designed for guests with special needs who require quicker access to attractions and entertainment areas. It provides priority entry to rides, restaurants, and shows, ensuring a smoother and more enjoyable park experience. To obtain the card, guests must present official documentation verifying their disability. The Priority Card also extends access to up to four accompanying persons, making it a seamless option for families or groups.
Easy Access Card
The Easy Access Card is ideal for guests with temporary or partial mobility limitations. This card offers simplified access to attractions and relaxation areas, allowing guests to navigate the park more efficiently. Required documentation must be presented to receive the card, which is valid for the guest and one accompanying person. It’s designed to make every visit as hassle-free and enjoyable as possible.
Accessibility in Disney Parks
The themed parks—Disneyland Park, Walt Disney Studios Park, and Disney Village —invite all guests to enjoy thoughtfully designed experiences, ensuring that everyone can fully embrace the magic. From thrilling attractions and enchanting shows to unforgettable character moments, every detail is crafted to make each visit inclusive and extraordinary.
- Disneyland Attractions: Many attractions feature lifts, ramps, and accessible entry points for guests with mobility needs. The AudioSpot app offers audio guides for select attractions, and Cast Members are always ready to assist with boarding and exiting.
- Disneyland Shows and Disneyland Parades: Special viewing areas provide excellent visibility, while text screens and translation systems enhance accessibility. Quiet zones are available for moments of relaxation away from the excitement.
- Disneyland Character Encounters: Meeting Disney characters is magical and accessible to all. Cast Members are happy to assist and share schedules and locations to ensure a seamless experience.
- Disneyland Restaurants and Disneyland Shops: All dining and shopping areas are wheelchair accessible and welcome guide dogs. AudioSpot provides menu descriptions, and staff are always on hand to assist, making your visit stress-free.
Dated Ticket for Guests with Disabilities
Diving into the magical world of Disney is now even more accessible with special dated tickets for guests with disabilities. These tickets allow you to choose a specific visit date and offer flexible options for one or two parks.
Ticket Prices for One Park:
- 1 Day: from 60.75 €
- 2 Days: from 130.50 €
- 3 Days: from 146.25 €
Ticket Prices for Two Parks:
- 1 Day: from 72.75 €
- 2 Days: from 130.50 €
- 3 Days: from 146.25 €
Note: Guests with disabilities and one accompanying person are eligible for a 25% discount on Disney Park tickets, making the magic more accessible for everyone.
Disney Hotel Accommodation
For guests with disabilities, Disney Hotels offer everything needed for a comfortable and enjoyable stay. Each hotel is thoughtfully designed to meet the needs of all visitors, ensuring everyone feels welcome and valued. Whether you’re seeking elegance and luxury or the tranquillity of nature, the hotels provide rooms and services that prioritize convenience and accessibility.
Adapted Rooms for Guests with Disabilities
Every Disney Hotel offers specially equipped rooms designed for a seamless experience. These rooms feature:
- Spacious layouts for easy wheelchair movement.
- Wide doorways and bathrooms with grab bars and step-free showers.
- Low-positioned switches and controls for convenience.
Accessible Features and Services
Disney Hotels go beyond basic accommodations, offering a wide range of services and facilities tailored for guests with disabilities:
- Elevators designed for wheelchair access.
- Ramps providing access to all areas, including restaurants, pools, and lounges.
- Reserved parking spaces near hotel entrances.
- Wheelchair rental services available on-site.
- Specialized devices for guests with hearing or vision impairments, such as visual alerts and amplified telephones.
- Dedicated staff ready to assist at any time of the day or night.
Guest Assistance and Facilities
Disney Parks provide a range of thoughtful services and facilities to ensure guests with special needs enjoy a seamless and comfortable experience. Here are the key amenities available to everyone:
- Accessible restrooms
- Changing rooms
- First aid and medication storage
- Audio descriptions
- French sign language services
- Sales points with assistive technology
- Wheelchair and stroller rentals
- Guide and assistance dogs welcome
- Tactile map with audio support
- Dedicated parking spaces
Assistance with Reservations and Inquiries
If you have questions about planning your magical Disney visit, our experts are here to assist! Get in touch to explore pricing, book a “Hotel + Tickets” package, or purchase park tickets.
For inquiries about rates, packages, or ticket purchases, you can contact Disney’s dedicated team by phone: 03448 008 898. (National call rates apply; charges may vary depending on your provider.)
Operating Hours:
- Monday to Friday: 09:30 to 19:30
- Saturday: 09:30 to 18:00
FAQ
Do I need to register my visit date if I have a Disney Park ticket for Guests with disabilities?
No, tickets for guests with disabilities do not require prior registration on a dedicated platform.
Do I need to register my visit date if I have a Disneyland Pass for Guests with disabilities?
Yes, if you hold a Disneyland Paris Annual Pass or a Disneyland Pass, you must register your visit date in advance to access the Disney Parks.
Can I book a Disney Hotel + Park Ticket package at a special rate?
No, special rates currently apply only to individual park tickets or Disneyland Pass purchases.
How are prices determined?
Dated ticket prices vary based on factors such as seasonality and demand. Prices may change even for the same visit date.
Why are some tickets no longer available?
Once the maximum capacity for a specific visit date is reached, ticket sales are closed. Capacity is calculated to ensure guest comfort and considers the number of available attractions and their operating hours. This helps maintain an enjoyable experience for all visitors.